Your account, your money
You connect your account just once: Stripe, which handles payments for millions of businesses, verifies your identity and your IBAN. After that, every payment from your athletes goes straight to your account. ALTERO never collects money on your behalf: you remain the sole seller of your services.
On the 1st, it all goes out on its own
You give each athlete a monthly rate and a description. On the 1st of the month, their invoice goes out by email with a payment link, and a reminder follows a week later if nothing has been paid.
- A rate and a description per athlete: “Coaching · November 2026”
- Turn off automatic payment requests for anyone you choose
- A one-off invoice is created by hand: “Gym session on the 12th”
Your athlete pays in two taps
From the email, they open a secure Stripe payment page and pay by card. Once the payment has gone through, the page shows “Paid”: a receipt to show. Nothing appears in their app: their training space stays a training space.
Non-card payments count too
An athlete pays you in cash or by bank transfer? You mark their invoice “paid another way”, and it joins the same history. ALTERO takes nothing on these payments.
Your month at a glance
The Business page shows what’s been paid, pending and overdue this month. For each payment: resend the email, send a reminder, copy the payment link, or cancel it.
One simple price, no extra subscription
Payment collection is included in the Starter and Pro plans. ALTERO takes 2 % of each card payment, at the time of payment, plus Stripe’s processing fees. No payments this month? Nothing to pay.
Questions
Payments: your questions
Where does my athletes’ money go?
Straight into the Stripe account opened in your name, then into your bank account on the payout schedule you choose in Stripe. ALTERO never collects these sums on its own behalf.
How much does it cost?
Payment collection is included in the Starter (€29 a month incl. VAT) and Pro (€79 a month incl. VAT) plans. ALTERO takes 2 % of each card payment, plus Stripe’s processing fees. A payment received in cash or by bank transfer costs nothing.
What does my athlete see?
An email in your name with the amount, the description and a button to pay by card on a secure Stripe page. Nothing appears in their app: no payment request is ever shown there.
Do I have to create each request manually?
No. Once the monthly rate is set, each athlete’s payment request goes out automatically on the 1st of the month, with a reminder a week later. You can also create a one-off payment request whenever you like, for a session or an extra.
What if I go back to the free plan?
Nothing is lost: your prices and history stay viewable, a payment request already sent can still be paid, and only automatic sends are paused. They resume as soon as you’re back on a plan that includes payments.
See also
- Programmes · Workouts, sets, RIR, tempo, supersets, blocks with deloads, and suggested weights for the athlete.
- Nutrition · Calories and macros, recipes, swaps, barcode scanner, and the meal plan actually followed.
- Check-ins · Measurements, photos and how they feel in two minutes, a summary before you write, and your reply in text, voice or video.
- Presence · Every workout live in your feed, the heart that notifies them in your name, PRs celebrated, and the one drifting away spotted before they leave.
- Groups · One conversation for several athletes, created from a tag: pinned message, photos and documents, group live sessions and appointments.
- Peak week · Your competing athletes by show, peak week from D-7 to D0, daily photos, posing corrected on video, video calls and lives.
- Your brand · Your logo, colour and business name in your athletes’ app, emails, notifications and PDFs.