Their workout comes in, you see it
Every completed workout goes into your activity feed, set by set, with its PRs. No need to ask “so, how did the workout go?”: you know before they tell you.
A heart, a second, a presence
You leave a heart on their workout, like on social media. They get a notification in your name — and in your colour with your brand. One second for you; for them, proof that you’re watching.
Their PRs get celebrated
PRs are detected automatically (estimated 1RM) and celebrated in their app. Their trophy wall fills up workout after workout: they can see they’re progressing, even in weeks when the scale doesn’t move.
Your voice stays with them
The focus you set at the check-in stays on their home screen until the next one. You’re there even when you’re not writing.
Spot the one drifting away before they go
The Athletes list groups those with “no workout for a week”, and a late check-in takes one tap to chase. You catch the athlete who’s slipping before they’re gone.
Why it keeps your clients
Your income is months that renew. Every month an athlete stays is one more monthly payment — and what keeps them is feeling seen. ALTERO makes that presence almost free in time: a few hearts and a guideline do what hours of messages used to.
Questions
Presence: your questions
How do you retain online coaching clients?
By being there between check-ins: that’s when athletes drop off. In ALTERO, every completed workout reaches the coach live, and the coach reacts with a heart; the athlete gets a notification in their coach’s name, their PRs are celebrated and the week’s instruction stays on their home screen.
Does my athlete see that I’ve looked at their workout?
Yes, if you give a heart: they get a notification in your name — with your brand and colour on the Pro plan — and find the heart in their weekly recap.
Does it take up my time?
A few seconds a day. The feed shows workouts as they happen, a heart takes one tap, and nudging a late check-in is a single button. Presence comes from consistency, not from long messages.
How can you tell an athlete is drifting away?
The Athletes list shows a “No workout for a week” section. You spot the one who’s slipping as it starts, not when they cancel.
See also
- Programmes · Workouts, sets, RIR, tempo, supersets, blocks with deloads, and suggested weights for the athlete.
- Nutrition · Calories and macros, recipes, swaps, barcode scanner, and the meal plan actually followed.
- Check-ins · Measurements, photos and how they feel in two minutes, a summary before you write, and your reply in text, voice or video.
- Groups · One conversation for several athletes, created from a tag: pinned message, photos and documents, group live sessions and appointments.
- Peak week · Your competing athletes by show, peak week from D-7 to D0, daily photos, posing corrected on video, video calls and lives.
- Payments · A monthly rate per athlete, the invoice sent automatically by email, payment by card, and the money straight into your account.
- Your brand · Your logo, colour and business name in your athletes’ app, emails, notifications and PDFs.